Tending the chair
Hearth is a place to be heard. That commitment doesn’t hold if the door is hard to open. Here’s what we’ve built, what we’re still working on, and how to tell us when something gets in the way.
These aren’t aspirations. They’re working tests in our build pipeline and review checklists in our design process.
We aim to meet Web Content Accessibility Guidelines 2.1 at the AA level across the marketing site and the member experience. We test against this standard and treat failures as bugs.
Every interactive element is reachable by keyboard. Forms, the intake flow, the Long Talk thread, video Sits — all of it works without a mouse.
Pages use semantic HTML. Images have alt text or are marked decorative. Forms have labelled inputs. Dynamic content announces itself.
Live captions are available on every video Sit, in English and our supported languages. Members can request a transcript after a session.
Long Talk supports voice notes and text — pick whichever modality reaches the part of you that needs reaching. We're working on automatic transcripts for voice notes.
Text scales without breaking layout. Colour contrast ratios meet AA across primary content. We avoid colour as the only indicator of meaning.
Honest scope
Found a barrier?
If something on Hearth gets in the way of you using it, please email access@dearhearth.com. Tell us what you ran into and what would help. We respond within two business days, and we treat accessibility issues as bugs — not feature requests.
Last reviewed: April 2026. We audit this page quarterly.
The chair is here. The room is open. Please tell us if it isn’t.